We Want to Hear from You

We want to make your coffee experience as smooth and pleasurable as possible. Many of your questions already may have been answered on our Frequently Asked Questions (FAQ) page. If not, please enter your information and inquiries in the fields below. We'll be happy to respond to your questions.

Before contacting us, please review our terms of use and privacy policy.

Please Select One of the Options Below:

  • General Questions
  • Product Questions

TELEPHONE

(800) 766-7309
9 a.m. to 7 p.m. ET
Monday through Friday

ADDRESS

The J.M. Smucker Company
1 Strawberry Lane
Orrville, Ohio 44667-0280

The J.M. Smucker Company has licensed the right to manufacture and distribute Dunkin' Donuts Brand coffee from Dunkin' Brands, Inc.